Terms of Use

Acceptance of Terms

By accessing or using the website operated by Altvia Tecnologia e Serviços Digitais Ltda (hereinafter "Altvia," "we," "us," or "our"), including all content, features, and services made available on or through this website, you agree to be bound by these Terms of Use. These Terms constitute a legally binding agreement between you and Altvia.

If you do not agree to these Terms in their entirety, you must immediately discontinue your use of this website. Your continued access to or use of the website after any modification to these Terms constitutes your acceptance of the revised Terms.

These Terms apply to all visitors, users, and others who access or use the website, regardless of whether they register an account or engage with our services.

Use of the Website

Altvia grants you a limited, non-exclusive, non-transferable, revocable license to access and use this website solely for your personal, non-commercial informational purposes, subject to your compliance with these Terms.

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of any third party or restrict or inhibit their use and enjoyment of the website. You must not use the website:

• In any way that violates any applicable local, national, or international law or regulation;
• To transmit any unsolicited or unauthorized advertising or promotional material;
• To knowingly transmit any data or content that contains viruses, Trojan horses, worms, or other malicious software;
• To attempt to gain unauthorized access to any part of the website, server infrastructure, or any connected system;
• To scrape, harvest, or collect any user data or content from the website without our prior written consent;
• To impersonate Altvia, its employees, or any other person or entity;
• In any way that could damage, disable, overburden, or impair the website or its underlying infrastructure.

We reserve the right to terminate or restrict your access to the website at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users, third parties, or our business interests.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Altvia Tecnologia e Serviços Digitais Ltda or its content suppliers and is protected by applicable Brazilian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Altvia name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Altvia. You may not use, reproduce, or display any of these marks without our prior written permission.

You are permitted to print or download extracts from this website for your personal, non-commercial use only, provided that:

• You do not modify, alter, or distort any materials downloaded or printed;
• You do not use any illustrations, photographs, video or audio sequences, or any graphics separately from their accompanying text;
• Altvia's copyright and trademark notices are preserved on all copies you make.

No license, right, or interest in any trademark of Altvia or any third party is granted to you. Any unauthorized use of materials contained on this website may violate copyright law, trademark law, and other applicable laws, and could result in criminal or civil penalties.

User Conduct

When interacting with Altvia through this website — including through contact forms, comment fields, feedback mechanisms, or any interactive feature — you agree to communicate in a manner that is respectful, accurate, and lawful.

You must not submit, post, or transmit any content that:

• Is defamatory, obscene, offensive, hateful, discriminatory, or otherwise objectionable;
• Promotes violence, discrimination, or illegal activity;
• Infringes any intellectual property right of any third party;
• Breaches any legal duty owed to another party, such as a contractual obligation or a duty of confidence;
• Is technically harmful, including content designed to interfere with, disrupt, or destroy computer systems or data;
• Constitutes unsolicited bulk communications or "spam."

By submitting any content or information to Altvia via this website, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute such content for the purpose of operating and improving our services.

Altvia reserves the right, but has no obligation, to monitor, review, or remove any user-submitted content at our sole discretion and without prior notice.

Third-Party Links

This website may contain hyperlinks to websites, content, or resources operated by third parties. These links are provided solely for your convenience and informational purposes. Altvia does not endorse, control, or assume any responsibility for the content, products, services, or privacy practices of any third-party websites linked from this website.

We have no control over the contents of those sites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of or reliance on them. If you choose to access any third-party website linked from our site, you do so entirely at your own risk and subject to the terms and conditions of use governing those websites.

We strongly encourage you to review the terms of use and privacy policies of any third-party websites you visit.

Disclaimer of Warranties

This website and all content, information, products, and services provided through it are offered on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, Altvia expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Any warranty that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Any warranty regarding the accuracy, completeness, reliability, currency, or timeliness of the content published on this website;
• Any warranty that defects will be corrected or that the website or the server that makes it available are free of viruses or bugs.

The information on this website is provided for general informational purposes only and does not constitute professional advice of any kind. You should not rely on the information on this website as an alternative to obtaining specific professional advice. Altvia makes no representations or warranties as to the suitability of the information contained herein for any specific purpose.

Limitation of Liability

To the maximum extent permitted by applicable Brazilian law, Altvia Tecnologia e Serviços Digitais Ltda, its directors, officers, employees, agents, partners, suppliers, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with:

• Your access to, use of, or inability to access or use this website;
• Any conduct or content of any third party on the website;
• Any content or information obtained from the website;
• Unauthorized access to or alteration of your transmissions or data;
• Any interruption, suspension, or termination of service;
• Any reliance placed on information or materials displayed on this website;
• Any errors or omissions in the website's content.

This limitation applies regardless of whether such damages arise from contract, tort (including negligence), strict liability, or any other legal theory, and even if Altvia has been advised of the possibility of such damages.

Nothing in these Terms shall limit or exclude liability for fraud, death, or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited under applicable Brazilian law.

Indemnification

You agree to indemnify, defend, and hold harmless Altvia Tecnologia e Serviços Digitais Ltda and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms of Use;
• Your use of the website in a manner not authorized by these Terms;
• Any content you submit, post, or transmit through the website;
• Your violation of any applicable law or regulation;
• Your violation of the rights of any third party, including intellectual property rights or privacy rights;
• Any misrepresentation you make in connection with your use of the website.

Altvia reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You agree not to settle any such matter without the prior written consent of Altvia.

Governing Law and Jurisdiction

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, in particular the Brazilian Civil Code (Lei nº 10.406/2002), the Brazilian Consumer Defense Code (Lei nº 8.078/1990) where applicable, and the Brazilian Internet Civil Framework (Lei nº 12.965/2014 — Marco Civil da Internet).

Any dispute arising from or related to these Terms or your use of the website that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of the Comarca de São Paulo, State of São Paulo, Brazil. You hereby irrevocably waive any objection to the laying of venue of such disputes in such courts.

Notwithstanding the foregoing, Altvia reserves the right to seek injunctive or other equitable relief in any jurisdiction to protect its intellectual property rights or other proprietary interests.

Changes to These Terms

Altvia reserves the right to revise, amend, update, or replace these Terms of Use at any time, at our sole discretion. When we make material changes to these Terms, we will update the "Last updated" date at the top of this page and, where appropriate, we may provide additional notice such as a prominent banner on the website or direct communication to registered users.

Changes to these Terms are effective immediately upon being posted to the website, unless otherwise stated. Your continued use of the website after revised Terms have been posted constitutes your binding acceptance of those changes. If you do not agree to the updated Terms, you must stop using the website immediately.

We encourage you to review this page periodically to stay informed about the terms that govern your use of this website. Your access to and use of the website is always subject to the most current version of these Terms.